Products become smart applications
Even after sales, products can still give manufacturers valuable information and thus contribute to their further development and ultimately enhanced customer satisfaction. How come? By equipping products with intelligent technical systems which feed data to the producers who then have the opportunity to offer their customers further services based on the data analysis without customers first having to request them.
Even after sales, products can still give manufacturers valuable information and thus contribute to their further development and ultimately enhanced customer satisfaction. How come? By equipping products with intelligent technical systems which feed data to the producers who then have the opportunity to offer their customers further services based on the data analysis without customers first having to request them.